Frequently Asked Questions

We use carefully selected, high-quality woven fabrics and durable internal structures to ensure comfort and long-lasting use. Each piece is designed to keep its form and elegance over time.

Yes, our products are handmade. Every piece goes through a careful production process with great attention to detail. Craftsmanship and finishing quality are always our priority.

We recommend gentle surface cleaning with a slightly damp cloth.

Depending on our production schedule and stock availability, we may offer limited customization options. Please get in touch with us for your special requests.

Delivery depends on where you bought. For Trendyol or Hipicon, see that listing and checkout. For an on-site order, the estimated time is on the order confirmation. This catalogue alone does not promise shipping times.

International delivery depends on the marketplace listing or on-site checkout options at the time of purchase. This site does not by itself promise international shipping.

For marketplace purchases, statutory withdrawal and defective-goods rights remain; use that platform’s return flow. On-site orders have a 14-day withdrawal right. See Delivery and Returns. There is no extra 30-day promise.